Collections Office

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Settling your past due account with SIUC is easy!


The SIU Bursar’s Office Collections Department has partnered with Flywire to offer low-cost, customizable payment plan services for our students with past due accounts.   

Students eligible for a payment plan will receive a “Welcome Email” and/or letter from Flywire with instructions and options for enrolling.

*First time users to the Flywire payment plan system OnPlanU will need to click 'Create New Account' under the login box.

Students will have several payment plan options to choose from to best suit their financial needs.  Enrolling in a payment plan will help students avoid further collection activity from an outside collection agency and save them from paying additional collection costs.

Payment plan features include:

  • Convenient payment methods
  • Flexible payment schedule
  • Customizable installment amounts
  • No further late payment charges

Please note: Financial holds will remain on an account until the payment plan is complete.

Additional payment options:

  • Make a payment online or by mail to the attention of the Collection Department -
    SIU Bursar Office MC 4704, 1263 Lincoln Drive, Carbondale, IL 62901
  • Payments can also be made by calling 1-877-533-0071 -- press 2 for student account (An additional service fee applies to all credit/debit card payments).

Have questions?  Contact one of our in-house collection specialists at or 618-453-2221.

Consequences of non-payment:

If your account is not paid in full or you have not established a payment plan with one of our collection specialists, your account will be referred to an external collection agency. At the time the account is referred to an external collection agency, it will be assessed a collection agency fee up to thirty-three percent which you will be fully responsible for paying. The account may also be referred to an attorney to pursue litigation. We will also submit a claim for the debt to the State of Illinois under Section 10.05 of the State Comptroller Act. This act authorizes the comptroller to satisfy the debt by withholding any personal warrants (income tax refunds, for example) issued to you. As Southern Illinois University Carbondale is a non-profit institution of higher learning, student receivable accounts are considered to be educational loans offered for the sole purpose of financing an education and are not dischargeable in bankruptcy proceedings, pursuant to 11 U.S.C sec. 523(a)(8).